We are no longer be accepting orders below 5000 PKR. This change allows us to maintain our commitment to delivering premium products and exceptional service.

Welcome to the CANVA DENTAL website (the “Site”) Please review our terms and conditions regarding orders placed with CANVA DENTAL.

Customers must provide accurate, complete, and readable information when filling out the order form. A valid phone number is required for most regions.

CANVA DENTAL is not liable for incorrect deliveries resulting from wrong or incomplete addresses provided by customers.

All credit card payments must be authorized online. If a credit card is not authorized, CANVA DENTAL is not responsible for the failure or rejection of such payments.

Please allow up to 1 week for order processing and delivery. If any order cannot be processed within this timeframe, CANVA DENTAL will notify the customer as soon as possible. All products are subject to availability at the time of order.

Products may differ slightly in size, color, and shape due to variations in screen displays across different devices.

Prices displayed on CANVA DENTAL exclude delivery charges. Shipping costs depend on the customer’s location and the total value of the cart.

Shipping times provided are typical estimates based on courier guidelines; however, CANVA DENTAL is not responsible for any delays caused by adverse weather, natural conditions, or inaccessible service areas.

  1. Shipping Details

    CANVA DENTAL ensures delivery to cities and regions across Pakistan. We are not responsible for delays caused by incomplete address information.

Orders are dispatched via reputable courier services and typically arrive within 2-5 business days after dispatch, depending on the destination.

Since couriers do not deliver to P.O. Box addresses, customers must provide a complete address, including a pin code.

The billing address is where the customer receives credit card statements, while the shipping address is where the order will be delivered.

Customers can request alternative shipping methods, and CANVA DENTAL may provide special quotes for other delivery options upon request.

For multiple orders, products may be delivered separately based on availability and shipping locations.

All items are shipped from CANVA DENTAL.

  1. Transit Liability

    All shipments dispatched by CANVA DENTAL are fully insured at no additional cost to customers.

In case an order is lost during transit, CANVA DENTAL cannot be held accountable. However, the amount will be renegotiated, and the order will be reprocessed with an attractive discount.

  1. Shipment Tracking

    CANVA DENTAL will provide tracking details to customers once the package is handed over to the courier.

Email notifications will include the courier’s website, tracking number, and estimated delivery date. Customers can use this information to track their orders.

Please note that tracking numbers may take up to 24 business hours to become active on the courier’s website.

  1. Address Modification Requests
    Customers may request a change in their delivery address within 24 hours of placing an order by emailing info@canvasdental.com. No changes will be accepted after this period.

  2. Cash on Delivery
    CANVA DENTAL offers cash on delivery services throughout Pakistan.

For orders exceeding 25,000 PKR, customers must pay an initial advance of at least 25% of the total invoice. This can be done through EasyPaisa, JazzCash, or online bank transfers.

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